I ordered a stand for my rigid heddle loom. This item was on back order. I was told ahead of time and a follow-up email was sent to me to let me know that I could still cancel the order if I could not wait for the item. Since I could wait, that and was delivered as promised. A nice note came with the package and a discount for a class was added. At the time I am unable to take the class but I am grateful for the customer service. I would and will recommend the company and probably order from them again as I need. Thank you, Izzy Knits!
Shipped so quickly! Happy with my purchase.